This Privacy Policy explains how mamak44 collects, uses, stores, and protects the personal data of players and visitors to the mamak44 platform. We take the privacy of every player — from Kuala Lumpur to Penang to Johor Bahru — seriously.
All personal data transmitted between your device and mamak44 servers is protected by SSL/TLS encryption. This applies to login sessions, registration forms, payment transactions, and all account management actions.
mamak44 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data shared with service providers is strictly limited to what is necessary for them to perform services on mamak44's behalf.
You have the right to access, correct, and request deletion of your personal data held by mamak44, subject to applicable legal retention requirements. Requests may be submitted to the mamak44 support team.
mamak44 collects only the personal data necessary for account registration, identity verification, payment processing, platform operation, and regulatory compliance. We do not collect data beyond what is required for these purposes.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal and regulatory obligations. Account data is securely deleted or anonymised once retention periods expire.
In the event of a data security breach that materially affects your personal data, mamak44 will notify affected players in accordance with applicable legal requirements, including the timeframes specified under relevant data protection legislation.
mamak44 ("we", "us", "our", "the Company") is committed to protecting the privacy and personal data of all individuals who use the mamak44 platform — accessible at mamak44.org — including registered players, visitors, and any other persons who interact with our services.
This Privacy Policy ("Policy") describes what personal data mamak44 collects, the purposes for which it is used, the parties with whom it may be shared, the security measures applied to protect it, and the rights available to individuals with respect to their personal data.
This Policy should be read alongside mamak44's Terms and Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with mamak44. By registering an account or continuing to use the mamak44 platform, you acknowledge that you have read, understood, and accepted the practices described in this Policy.
mamak44 is the data controller responsible for personal data collected through the mamak44 platform. As data controller, mamak44 determines the purposes and means by which your personal data is processed.
For all privacy-related enquiries, requests to exercise data rights, or concerns regarding this Policy, players may contact the mamak44 data protection team via the customer support contact details published on the platform. mamak44 will endeavour to respond to all privacy-related correspondence within a reasonable timeframe and in any event within the period required by applicable data protection law.
mamak44 collects the following categories of personal data:
Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (such as Malaysian MyKad number or passport number). This data is collected during account registration and identity verification.
Contact Data: Email address, mobile phone number, and residential address. This data is used for account communication, verification, transaction notifications, and regulatory correspondence.
Financial Data: Payment method details sufficient to process deposits and withdrawals — for example, e-wallet identifiers (Touch n Go, Boost, GrabPay), FPX bank identifiers, or cryptocurrency wallet addresses for USDT TRC20 transactions. mamak44 does not store full card numbers or banking credentials.
Transaction Data: Records of all deposits, withdrawals, bets placed, games played, bonuses credited, and balance movements associated with your mamak44 account.
Technical Data: IP address, browser type and version, device identifiers, operating system, referral source, session duration, and platform interaction logs.
Profile Data: Username, account preferences, responsible gaming settings (including any limits or self-exclusion periods applied), and marketing communication preferences.
Communications Data: Records of correspondence between you and mamak44 support, including chat logs, email correspondence, and any documents submitted in support of account queries or disputes.
mamak44 collects personal data through the following means:
mamak44 uses your personal data for the following purposes:
mamak44 processes your personal data on the following legal bases:
Contract performance: Processing necessary to provide the mamak44 services pursuant to the Terms and Conditions you accepted at registration — including account creation, deposit processing, bet settlement, and withdrawal.
Legal obligation: Processing required to comply with applicable laws and regulations, including AML legislation, KYC requirements, and age verification obligations.
Legitimate interests: Processing in the legitimate interests of mamak44 or third parties where such interests are not overridden by your data protection rights — including fraud prevention, security monitoring, and platform improvement. mamak44 has assessed these interests and considers them balanced against player rights.
Consent: Where mamak44 relies on your consent as the legal basis — principally for direct marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.
mamak44 does not sell, rent, or trade your personal data to third parties for their own independent marketing purposes. mamak44 may share your personal data with the following categories of recipients, strictly for the purposes described:
All third-party service providers who process personal data on mamak44's behalf are required to maintain appropriate data security standards and to use the data only for the specified purpose.
Some of mamak44's service providers operate outside Malaysia. Where personal data is transferred to recipients in countries that may not offer the same level of data protection as Malaysia, mamak44 implements appropriate safeguards to ensure that the transfer is lawful and that your data remains protected. These safeguards may include contractual data protection clauses, adequacy decisions, or other legally recognised transfer mechanisms.
By using the mamak44 platform, you acknowledge that your personal data may be transferred to, stored in, and processed in jurisdictions outside Malaysia in connection with the operation of the platform and the services described in this Policy.
mamak44 uses cookies and similar tracking technologies on the platform to support essential site functionality, maintain login sessions, remember account preferences, and collect analytical data about platform usage.
Essential cookies are necessary for the platform to function correctly — including maintaining your authenticated session after mamak44 login and storing your game preferences. These cookies cannot be disabled without affecting platform functionality.
Analytics cookies collect aggregated, anonymised data about how players navigate and interact with the mamak44 platform. This data is used to improve the platform experience and is not used to identify individual players.
Marketing cookies are used only where you have consented to receive marketing communications. They help mamak44 understand which promotions are relevant to you. You may opt out of marketing cookies at any time via your account settings or browser controls.
You may adjust your browser settings to refuse or delete cookies, though this may affect certain platform functions. By continuing to use the mamak44 platform with cookies enabled, you consent to their use as described in this Policy.
mamak44 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations.
Active account data is retained for the duration of your mamak44 account and for a defined period following account closure. The specific retention period depends on the category of data and the applicable legal retention requirement.
Transaction and betting records are retained for a minimum period following the transaction date in accordance with anti-money laundering and financial record-keeping obligations.
KYC documentation is retained for the period required under applicable AML regulations, which typically extends for several years following the end of the customer relationship.
Once retention periods expire, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. mamak44 reviews its data retention practices periodically to ensure compliance with applicable requirements.
Subject to applicable law, you have the following rights in relation to your personal data held by mamak44:
To exercise any of these rights, contact mamak44 customer support with your request. mamak44 will respond within the timeframe required by applicable law. Requests may require identity verification before they can be fulfilled.
mamak44 implements technical and organisational security measures appropriate to the risk associated with the personal data processed. These measures include SSL/TLS encryption for all data in transit, encryption of sensitive data at rest, access controls restricting internal data access to authorised personnel on a need-to-know basis, regular security assessments, and incident response procedures.
Notwithstanding these measures, no method of electronic transmission or storage is 100% secure. mamak44 cannot guarantee absolute security but is committed to maintaining industry-standard protections and to responding promptly to any security incidents that do occur.
In the event of a data security breach that is likely to result in a risk to your rights and freedoms, mamak44 will notify affected players and, where required by applicable law, notify the relevant supervisory authority within the legally prescribed timeframe.
The mamak44 platform is strictly restricted to individuals who are 21 years of age or older. mamak44 does not knowingly collect personal data from individuals under the age of 21. If mamak44 discovers that personal data has been collected from an individual who is under 21, the account will be closed and the data will be deleted promptly, subject to any legal obligation to retain evidence of the age violation.
If you believe that a minor has registered a mamak44 account, please notify the mamak44 support team immediately so that appropriate action can be taken.
mamak44 reserves the right to update or modify this Privacy Policy at any time. The most current version of the Policy will be published on this page with the "Last Updated" date revised accordingly. Where changes are material, mamak44 will provide notice to registered players via email or via a prominent notice on the platform.
Your continued use of the mamak44 platform following publication of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not accept the updated Policy, you must stop using the platform and may close your account in accordance with the Terms and Conditions.
For all privacy-related enquiries, requests to exercise your data rights, or concerns about this Privacy Policy or mamak44's data handling practices, please contact the mamak44 customer support team. Contact details are published in the footer of every page on the mamak44 platform.
mamak44 takes all privacy enquiries seriously and will respond within a reasonable timeframe. Where a complaint relates to mamak44's compliance with applicable data protection law and cannot be resolved through the internal process, you may have the right to escalate to the relevant data protection supervisory authority in your jurisdiction.
Questions about your privacy or account data? Our support team is available 24/7. Or visit the platform — must be 21+ to play.